Unbarlievable: How to Be Horrible at Handling Bad Reviews

Let this be a lesson to you. If you give bad service, get a bad review and do a bad job at handling that review, you WILL get dragged by the internet. This bar started their day with 5 star reviews on every platform. Then their owner stepped in to handle the review you see below.

By the afternoon, their Facebook ratings were so low that they removed them all together. Only time will tell us how this will impact the business, but one thing is for sure, this story is not going anywhere anytime soon. Austin, Texas is a tight knit community of mostly progressives. Racism and bigotry is never tolerated.

Someone should tell this owner how Social Media and the internet works.

RACIST OWNER at new Rainey Street bar from Austin



Andy Gonzalez

Andy focuses on capturing the attention of the communities that he builds for Speak Social. Our campaigns include various moving parts on multiple Social channels. A previous Project Manager for Integrated Technologies Inc., Andy held projects together with years of experience in streamlining process and communicating efficiently. These talents have made him a sought after Community Manager, earning him an invite-only position on the Klout Squad; something only awarded to those who prove their worth in Influencer Marketing. His success has also earned him the distinction of Rising Star in Social Media from Finger Candy Media. His blogs appear on Social Media Today, USAToday.com, FuseTV and DallasMorningNews.com. Most recently, he was written about on Gawker.com for his charitable online work with Team Adalia Rose. Andy Gonzalez on Google+ @AndyViral


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